WHAT WE DO
You know your business needs to change and adapt for the digital age - but how?
New Retail is all about blurring the lines between digital and physical experiences. It’s about seeing retail through a digital customer experience lens.
It’s about understanding the quantum shifts now happening in customer demographics, behaviour & expectations and acting/investing accordingly. Ultimately it’s about empathy. Empathy first, business follows.
We are unbiased, no BS experts that can help you make smarter decisions because we have no conflicts of interest and have no development work to sell you.
Don’t replatform your Commerce Technology without talking to us first.
Our strength lies in our ability to help you understand what’s realistically possible with any given commerce platform or technology.
We are a perfect fit when we are brought in before your development agency/partners take over to deliver your projects.
We partner with you to create the most personalised, customer centric, compelling, differentiated, integrated and technically sound digital shopping & engagement experiences possible.
We also help create, evolve and focus digital mindsets to support this process.
You know one of the keys to business transformation is Digital Transformation. You know it's either disrupt or be disrupted. But the path seems complex, overwhelming and even a little scary at times.
You know it's time to partner and de-risk your future. We get it and we can help.
We start with our definition for Digital:
Digital is anything to do with transacting or communicating via the Internet
What then constitutes true Digital Transformation (DT)?
Anything that helps you do Digital better - at scale
This means it has to be of sufficient scale to impact the bottom line and/or culture of your organisation meaningfully. Otherwise it’s just a simple digital initiative or exercise.
what we provide
Digital/eCommerce 'Readiness' Assessments & Audits
Digital & Omni-Channel Commerce Strategy - B2C | B2B | DTC | Online | In-Store
Digital Business Analysis & Solution Architecture
Commerce Systems Integration Architecture & Design
Business System Search & Select: eCommerce, Personalisation, Searchandising, MA, CRM, ERP, POS, PIM, WMS, OMS & ESB Platforms
Project Documentation (BRD's, RFP's, Scope/Spec/Integration Docs)
Digital Process Engineering/Re-engineering
Digital Change Management Planning
Digital Workshops, Round Tables, Seminars, Lunch & Learns, and Masterclasses for Internal Digital Up-skilling and Knowledge Transfer
why work with us
We believe a rising tide floats all boats. We believe that better digital execution by organisations helps employees and consumers trust digital more, leading to a bigger pie for all, and ultimately better lives & communities for all.
With over 17 years working in Digital and Omni-Channel Commerce, Jason as our founder and lead consultant intimately understands the intersects of business, technology and marketing.
He has founded his own eCommerce pure play, worked in the digital agency space supporting some of the biggest brands in the ANZ region and worked merchant side for large scale global eCommerce businesses.
Jason also has broad experience with the top Omni-Channel commerce platforms, technologies & processes.
Jason is able to leverage this capability to help businesses of all descriptions successfully plan, execute & accelerate their Digital Transformation journey.
HOW WE WORK WITH YOU
Our simple aim is to provide outstanding value & high quality outcomes, no matter how you choose to engage with us.
"We are here to help your organisation execute better digitally in a straightforward and transparent way. We value the time we spend with you and prove it at every opportunity."
We help the promise of digital become your reality. We do that by ensuring we have 'skin in the game' at each engagement because we know you expect outcomes, not promises.
If you're not where you want to be digitally, get in touch and let's make it happen.
connect with jason
Follow Jason on social for thoughtful, insightful content on Digital Transformation and execution.
Phone: +64 20 4177 4704
// Greenwood consulting group limited is based in Auckland & specialises in consulting to the ANZ region //
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